• Who produces this site?
• Where does the content on the site come from?
• How can I find information on a particular health topic?
• I'm seeking medical advice. Can you help me?
• I disagree with the tone/advice in a particular piece. Where do you get your information?
• Last week I was making my way through your news/journal archives, but when I came back to finish reading them, some had disappeared from the archives. Can I still access these?
• When I look at "Today's News," I see the same stories I read the last time I visited the site. Why hasn't this been updated?
• • Do you plan to add more Cool Tools and other original content in the future?

Who produces this site?
My Online Wellness is powered by Consumer Health Interactive (CHI), a San Francisco-based company. CHI develops customized Web sites for major health-care companies, integrating top-quality original content, interactive tools and quizzes, daily news, shopping partnerships, and health plan information. The result is the dynamic, engaging site you're looking at right now.

Where does the site’s content come from?
The seasoned team of writers and editors at Consumer Health Interactive produces most of the content on the site, including articles, special reports, Web site reviews, calculators, polls, and quizzes. We also draw material from other sources:

If you're browsing for general information, we've grouped most of our content into topic pages. Just click on one of the categories (such as Women's Health) on the left-hand navigation bar on any page, and "drill down" by following links until you find what you're looking for.

•  HealthDay, formerly HealthScout, delivers the news articles found on this site.
•  The Gale Group provides us with the entire text of the Gale Encyclopedia of Medicine.
•  Our drug database is licensed from First DataBank.
•  ProQuest Information and Learning provides hundreds of articles from hard-to-find health and medical magazines and journals.
If you have questions about licensing content, please contact us

How can I find information on a particular health topic?
If you know what you're looking for, the fastest way to find something is to search for it. You'll see a search box on every page; just enter the keywords in the box and hit "go." If you get too many results, narrow your search by adding more specific keywords or searching smaller collections such as news or topics. If you're browsing for general information, we've grouped most of our content into topic pages. Just click on one of the categories (such as Women's Health) on the left-hand navigation bar on any page, and "drill down" by following links until you find what you're looking for. Also, all our primer articles are indexed by first letter in Health A-Z, another area listed in the left-hand navigation bar on every page

I'm seeking medical advice. Can you help me?
Unfortunately, we can't. This site has only general health information. We can't provide specific advice to you or offer a diagnosis. If you have a problem or inquiry that requires medical attention, please contact your doctor or another health-care provider right away.

I disagree with the tone or advice in a particular piece. Where do you get your information?
While we create much of the content on the site, we also make available thousands of articles from other publishers. We understand that you're bound to take issue with some of what you find here, but we think the benefits of offering free access to so many publications outweigh an occasional offensive article. If you spot a factual error, though, please let us know.

Last week I was reading through your news or journal archives, and when I came back a few days later, some articles had disappeared. Can I still access these?
Yes. We periodically snip articles from our archives to make room for more current material, but this doesn't necessarily mean they're lost forever. They're usually still in our database; try searching the site.

When I look at the daily news, I see the same stories I read the last time I visited the site. Why hasn't this been updated?
You're probably seeing an old page. We update the news every day, but you might be viewing a "cached" (stored) copy of the home page. Try holding down the shift key and clicking the "reload" or "refresh" button on your browser. If that doesn't work, close your browser and then reopen it. You should now see fresh stories.

Do you plan to add more Cool Tools and other original content in the future?
Definitely. We're constantly working on new features and other content in order to bring you the most complete and up-to-date health resource on the Web.